• 1. What are your pricing methods for income tax services? 

    • We offer excellent value at competitive prices. Our service includes the complete preparation and filing of your tax return, based on a thorough review of your situation. If the CRA contacts you about a return we filed, we will be here to help and guide you. 

    2. When should I make the payment, and what payment options do you offer? 

    • You will make the payment once we complete and review your tax return, and it is ready for filing. We offer convenient payment options, including e-transfer, in-person Interac, credit cards, and online payments. 

    3. What is the difference between filing your taxes remotely versus in person? 

    • The tax preparation process is similar, but we receive your documents and conduct interviews via phone, email, or virtual meetings instead of visiting our office in person. 

    4. Are your fees different for remote filing vs. drop-off vs. in-person? 

    • The fees depend on the complexity of your tax returns, not the filing method. Our goal is to offer flexible options to fit your schedule. 
    • Drop-off: Ideal if you don’t have time for an in-person meeting and aren’t comfortable using technology to submit your tax documents. 
    • Remote filing: Provides professional assistance with the convenience of online interactions. 

    5. What is the best way to communicate with our tax professional? 

    6. What is the turnaround time for completing tax returns? 

    • Everyone’s tax situation is unique. We ensure your personal tax return is filed accurately and on time. Our goal is to complete your return within 2 to 5 business days after receiving all your documents. 

    7. Can I file my tax if I lost or never received my tax slips? 

    • Yes, you can authorize us to contact the CRA and download missing tax slips by signing the CRA authorization form. However, you are still responsible for any slips reported late to the CRA. 
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